oramagugl.blogg.se - Jamf pro support

#Jamf pro support serial number#
#Jamf pro support serial#
#Jamf pro support manual#
#Jamf pro support software#
#Jamf pro support password#

If there are none and the organization does not already exist in IT Glue from any other source, then it will not appear in IT Glue.

RMM logicīefore an organization, site, location, or company in an RMM tool can sync with IT Glue to create an IT Glue organization, you must add at least one configuration to it. At any time, you can come back to these instructions to discover and match new organizations and configurations from your RMM. Once everything is matched, the RMM setup is complete.

Repeat for each organization until all configurations are actioned.

#Jamf pro support manual#

This is absolutely manual and is not recommended. New items created from such data will not sync with your PSA unless you choose to do so manually by editing and saving each and every item. We don't recommend that you create configurations from your RMM if you'd like to then have them populate from IT Glue to your PSA. When you're done matching, you can create (in bulk or individually) any of the remaining devices coming in from your RMM.

#Jamf pro support serial#

Before you create configurations, first match any of the devices based on MAC addresses or serial number, for example, virtual servers.For any unmatched configurations, you can either accept the suggested match, search for an IT Glue configuration by entering the name in the Match To column, or create a new configuration by clicking Actions > Create Configuration.From the Matched tab, choose any organization that has unmatched configurations, click the Actions button, and select Match Devices.Once all organizations have been matched, the same process should be followed for any unmatched configurations. If any matches are incorrect, click on Actions > Change Match and select a different organization to match to.Warning. Before creating an organization from the matching screen, ensure that no corresponding organization already exists, otherwise a duplicate will be created. You can also choose to ignore groups, which means they won't count as unmatched items in subsequent syncs. If no organization exists in IT Glue, you can choose to create an organization.If there is no suggested match, or it is incorrect, you can search for and choose a different organization using the Match To field.If you're happy with a suggested match, click Accept Suggestion to accept it.In the Unmatched tab, review the unmatched organizations.From the Account Integrations screen, find your RMM in the list and click on Actions > Matching.Anything that isn't automatically matched will need to be manually actioned. The matching logic can be found in the Introduction section of this article. IT Glue discovers organizations and configurations and tries to match them to data in your account. When the sync is complete, the Status column changes from Syncing.From the Account > Integrations screen, click Actions > Start Manual Sync.Note: If the credentials fail for any reason, syncing will stop until you re-enter your credentials.

#Jamf pro support software#

Enter your Jamf Software Server hostname (FQDN) and credentials.

Then, click on the green + New button and then on the Jamf icon.

This user account only needs Read-access to computers.

#Jamf pro support password#

Create a dedicated user and password in Jamf Pro which will be used for IT Glue to access the Jamf Pro Server API.To grant access to RMM data for all organizations, refer to Step 7 of our Adding and removing users KB article. A Manager role will only be able to see RMM matched/unmatched data for organizations that they have explicit access to.If you're integrating with a PSA and an RMM, you will want to first sync your RMM to your PSA and your PSA to IT Glue to make sure that the required data is available for matching.Manager or Administrator level access to IT Glue.

An SSL connection with a valid certificate (not self-signed) from a trusted authority is required.

*Note: If you have computers assigned to the Jamf "None" site, you will have to choose an organization to manually match to the None site to make this data available in IT Glue.įor more information about the device mappings, see RMM Field Mappings.

Suggests configurations based on exact name.

#Jamf pro support serial number#

Matches computers to configurations in IT Glue using a MAC address or serial number.

Suggests organizations based on name and pattern recognition.

Matches sites* in Jamf to organizations in IT Glue using the Jamf Site Name field.

Discovers all sites and computers in Jamf.

The Jamf sync described below will do the following: This is a rough estimate based on our experience with several partners who integrated with their RMM. It should only take about an hour to get up and running with Jamf Pro. Use this article as a guide to create and maintain an RMM integration with Jamf Pro, which gives you information about CPU, memory, disk usage, last reboot, etc.